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Accessibility statement

This statement applies to content published on the domain.

This website is run by the Public Health England. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:


  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some documents have poor colour contrast
  • some images do not have image descriptions nor are accessible with a screen reader or keyboard user
  • there is no visible keyboard focus
  • The site search component is not accessible to keyboard users
  • It is missing “Skip to content” links
  • Some pages have a missing first level heading

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, or call 0191 3742219.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Public Health England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to  ‘the non-compliances and exemptions’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).
  • Some pages have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.3 (Contrast minimum).
  • On the Shape Place login page, the form elements (buttons and checkbox label) do not have adequate contrast. This fails WCAG 2.1 success criterion 1.4.11 (Non-Text contrast).
  • The search and arrows do not work with a keyboard and does not receive keyboard focus. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard accessible).
  • There is no visible focus on any non-form element. This fails WCAG2.1 success criterion 2.4.7 (Focus visible)
  • There are a number of HTML validation issues. This fails WCAG2.1 success criterion 4.1.1 (Parsing)

PDFs and non-HTML documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

Disproportionate burden

We believe that fixing the accessibility problems with some content would be disproportionate because the relevant platform will be transferred to a new organisation.

Departments and agencies are urgently fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. We will update this page when issues are fixed.

Content that’s not within the scope of the accessibility regulations

Non-HTML documents published before September 2018 do not need to be accessible – unless users need them to use a service.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible the site is.

This website was last tested on 22 April 2021. The test was carried out by Public Health England.

These pages were tested:


Place Login


Search Results


You can read the full accessibility test report here Report for #011 Strategic Health Asset Planning and Evaluation (SHAPE)

Preparation of this accessibility statement

This statement was prepared on 20 September 2019. It was last reviewed on 23 April 2021.

Published 26 April 2021

Register for access

Access to the SHAPE Place Atlas is free to NHS professionals and Local Authority professionals with a role in Public Health or Social Care. Access to the application is by formal registration and licence agreement.

Complete the user registration form

Access the SHAPE Place Atlas

Access is only available to registered SHAPE users.

Sign into the SHAPE Place Atlas

Supported browsers

Latest standards-compliant browsers: Google Chrome, Microsoft Edge, Firefox, Safari and Opera. Screen resolutions from 1280x800 pixels.

Bespoke atlas configurations

PHE offer an atlas customisation service. At its most simplest, local user content can be added to the Place Atlas; for more complex requirements a bespoke atlas for a specific organisation or geographical area can be commissioned.

Contact for further information.


The SHAPE team welcome feedback or suggestions from new or existing users. This approach has underpinned the continued development and improvement of the application and if you have any suggestions you can email us at


Get SHAPE updates by following @CoyleBarbs or listening for #SHAPEPlace tweets.


View the site's Accessibility statement