We then visualised all the data, breaking it down into sub-locations and overlaying resource locations and travel times, therefore providing a detailed overview of the percentage of the population currently served, and analysis of incident trends by year, season, time of day and type of incident. Analysis of the historical incident data revealed patterns in the data, including seasonal variations and emerging risks.
Travel time analysis had to be predicated on blue light travel times, which meant adapting traditional travel time tools to take into account the quicker response times of emergency vehicles.
Once the data was processed, the project could move on to scenario planning – running the incident response data against distinct scenarios. This forecasted if changes to the population or community risk would enable the service to maintain coverage of all high-risk areas.
Scenario planning was broken down into several geographic areas, enabling variations in projected population growth for individual areas to be considered, as well as variances within demographics of different communities.